Welcome to mOne Technologies

  • 418 Broadway, Ste 4230, Albany, NY, United States

What we offer

Welcome to mOne Technologies, where innovation meets expertise in IT service management.

mOne Technologies

At mOne Technologies, we bring a world of possibilities to our clients through our innovative solutions and expert services. Our focus is on ServiceNow, a cutting-edge platform for IT service management and digital workflow automation. Our specialists are equipped with in-depth knowledge and unparalleled experience in enhancing and implementing ServiceNow solutions to deliver outstanding results for our clients.

Our ServiceNow offerings are diverse and comprehensive, including:

Customer Service Management (CSM)

Governance, Risk, and Compliance Solutions

HR Service Delivery

IT Asset Management

IT Business Management

IT Operations Management Solutions

IT Service Management (ITSM)

Security Operations

Service Portal Solutions

Customer Service Management

Elevating the customer experience with streamlined processes and improved support operations

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Governance, Risk, and Compliance (GRC) Solutions

Managing risk and ensuring compliance with regulations while enhancing security

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HR Service Delivery

Streamlining HR processes, improving communication, and enhancing efficiency

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IT Asset Management (ITAM)

Managing software and hardware assets, improving license compliance, and reducing costs

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IT Business Management (ITBM)

Aligning IT operations with business goals, optimizing resource allocation and improving financial management

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IT Operations Management (ITOM) Solutions

Enhancing the availability and performance of IT systems, reducing downtime, and increasing efficiency

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IT Service Management (ITSM)

Enhancing the availability and performance of IT systems, reducing downtime, and increasing efficiency

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Security Operations (SecOps)

Enhancing security operations, reducing risk, and ensuring compliance with regulations

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Service Portal Solutions

Centralizing IT services for customers, employees, and partners to improve the user experience

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Our team takes pride in providing customized and comprehensive solutions to meet the unique needs of each client. Our experts work closely with clients to understand their challenges and deliver solutions that have a maximum impact. Whether the goal is to improve customer service, streamline operations, achieve compliance, or anything in between, our specialists have the expertise to help you succeed.

In addition to our ServiceNow solutions, we also offer IT staffing and project delivery services, as well as IT operations managed services. These include:

ServiceNow IT Staffing & Integrated Project Delivery

ServiceNow IT Staffing & Integrated Project Delivery

Our team of seasoned ServiceNow experts provides IT staffing and project delivery services to help organizations optimize their ServiceNow solutions, ranging from implementation to ongoing support.

IT Operations Managed Services

IT Operations Managed Services

Our IT operations managed services aim to improve the efficiency and effectiveness of IT operations with ongoing support, maintenance, proactive monitoring, and management to prevent downtime and minimize disruptions.

Our solutions are designed to cater to a range of industries, including healthcare, financial services, telecommunications, education, government, manufacturing, energy, media and entertainment, and more.

Choose mOne Technologies for exceptional services and expert solutions that bring your organization to new heights. Our dedicated professionals are committed to delivering results that exceed expectations and are always available to answer any questions and provide support.

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World class IT Solutions and Services on ServiceNow