Solutions

Welcome to mOne Technologies

info@monetechnologies.com

418 Broadway, Ste 4230, Albany, NY, United States

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+1 516 231 6589

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Cloud Based Solutions For Our Clients

mOne Technologies. was engaged to implement Customer Service Management (CSM) module, along with personalized portals for the company customers. The implementation included the following key components.

Customer Service Management (CSM)

ServiceNow’s CSM (Customer Service Management) is a cloud-based platform designed to provide businesses with a comprehensive solution for managing all aspects of customer service operations.

IT Service Managment

We help organizations implement and optimize ServiceNow for IT service management, incident management, problem management, change management, and service level management.

IT Operations Management Solutions

We help organizations implement and optimize ServiceNow for IT operations management, including discovery, service mapping, event management.

Governance, Risk, and Compliance Solutions

We help organizations implement and optimize ServiceNow for GRC, including compliance management, risk management, incident management, and audit management.

Security Operations Solutions

We help organizations implement and optimize ServiceNow for security operations, including incident management, threat intelligence, vulnerability management.

Service Portal

We help organizations design and develop custom ServiceNow service portals that provide employees, customers, and partners with a self-service portal .

HR Service Delivery

We help organizations automate and streamline their HR processes and improve the employee experience through automation, reporting, and visualization.