SAM Pro Implementation for Energy Midstream Service Provider

The Customer: 

A large energy midstream service provider with a diverse portfolio of assets and operations.

The Challenge: 

The company faced challenges in managing their IT assets and software licenses effectively. They had a decentralized IT organization with limited visibility into their IT assets and software licenses, which resulted in difficulty in managing compliance, optimizing software usage, and controlling costs. Additionally, the company faced challenges in tracking and managing the lifecycle of their IT assets, which resulted in delays in IT service delivery and increased operational costs.

mOne Technologies: 

mOne Technologies was engaged to provide a solution that would enable the company to manage their IT assets and software licenses more effectively. Our team of experts proposed the implementation of ServiceNow’s Software Asset Management Pro (SAM Pro) solution, which would provide the company with a centralized platform to manage their IT assets and software licenses. The solution would also enable the company to automate their IT asset management processes, including discovery, tracking, and reporting.

The Solutions: 

Our team of experts worked closely with the company to understand their business requirements and IT asset management processes. We conducted a thorough assessment of the company’s current IT asset management practices and identified areas for improvement. Based on the assessment, we developed a comprehensive plan for the implementation of SAM Pro, which included the following:

• Discovery and inventory of IT assets: We implemented the SAM Pro solution to discover and inventory the company’s IT assets, including hardware and software. This provided the company with a comprehensive view of their IT assets and software licenses.
• Automated IT asset management processes: We implemented the SAM Pro solution to automate the company’s IT asset management processes, including tracking, reporting, and compliance. This enabled the company to manage their IT assets and software licenses more effectively and efficiently.
• Software license management: We implemented the SAM Pro solution to manage the company’s software licenses. This included tracking, reporting, and compliance for software licenses, which helped the company to optimize their software usage and control costs.
• IT asset lifecycle management: We implemented the SAM Pro solution to manage the lifecycle of the company’s IT assets. This included tracking, reporting, and compliance for IT assets, which helped the company to manage their IT assets more effectively and efficiently.

Results: 

The implementation of SAM Pro enabled the company to manage their IT assets and software licenses more effectively. The company was able to achieve a higher level of visibility and control over their IT assets and software licenses, which helped them to optimize their software usage and control costs. Additionally, the company was able to improve their IT service delivery by managing the lifecycle of their IT assets more effectively. The implementation of SAM Pro also helped the company to improve their compliance with industry regulations and standards.

The ultimate goal of this project was to enable the company to manage their IT assets and software licenses more effectively, optimize their software usage, control costs, and improve their IT service delivery. The implementation of SAM Pro helped the company to achieve these goals and improve their overall IT asset management practices.

Implementation for a Manufacturing Company.