GRC Implementation for a Large Healthcare Provider

The Customer: 

A large healthcare provider with multiple locations and thousands of employees was facing challenges in managing their Governance, Risk, and Compliance (GRC) processes. The organization had a decentralized structure, which made it difficult to have a consistent approach to GRC across the organization. They also struggled with maintaining compliance with various regulations, such as HIPAA, and ensuring the security of sensitive patient data.

The Challenge: 

The healthcare provider needed a comprehensive solution to streamline their GRC processes and ensure compliance with industry regulations. They also needed a way to track and manage risks and incidents effectively. The organization was looking for a solution that would provide them with a centralized view of their GRC processes, automate the compliance process, and enable them to quickly respond to incidents.

mOne Technologies Solutions: 

mOne Technologies provided the healthcare provider with a customized ServiceNow GRC solution. The solution included the implementation of the Governance, Risk, and Compliance module, which provided the organization with a centralized view of their GRC processes. The solution also included the implementation of the Incident Management module, which enabled the organization to quickly respond to incidents and minimize the impact on patients.

In addition, mOne Technologies implemented the Compliance Management module, which automated the compliance process and helped the organization stay up-to-date with industry regulations. The solution also included the implementation of the Risk Management module, which provided the organization with a way to track and manage risks effectively.

Results:

The healthcare provider was able to streamline their GRC processes and ensure compliance with industry regulations. The organization was also able to respond to incidents quickly and minimize the impact on patients. With the centralized view of their GRC processes provided by the ServiceNow solution, the organization was able to better understand and manage their risks. The automation of the compliance process also helped the organization stay up-to-date with industry regulations, which helped them maintain the trust of their patients and the community.