IT Service Management (ITSM): ServiceNow’s ITSM capabilities allow healthcare and life sciences organizations to improve their IT service delivery, automate incident management, and streamline change management processes.

IT Asset Management (ITAM): ServiceNow’s ITAM capabilities enable healthcare and life sciences organizations to automate their IT asset management processes, including hardware and software inventory management, contract management, and license compliance.

IT Operations Management (ITOM): ServiceNow’s ITOM capabilities allow healthcare and life sciences organizations to improve their IT operations, including event management, monitoring, and reporting.

IT Business Management (ITBM): ServiceNow’s ITBM capabilities enable healthcare and life sciences organizations to improve their IT financial management, including budgeting, forecasting, and cost management.

IT Security Operations (ITSO): ServiceNow’s ITSO capabilities allow healthcare and life sciences organizations to improve their IT security operations, including incident management, vulnerability management, and compliance management.

Human Resources Service Delivery (HRSD): ServiceNow’s HRSD capabilities enable healthcare and life sciences organizations to automate their human resources processes, including employee onboarding, case management, and employee self-service.

Customer Service Management (CSM): ServiceNow’s CSM capabilities allow healthcare and life sciences organizations to improve their customer service, including case management, customer self-service, and reporting.

Workflow Automation: ServiceNow’s workflow automation capabilities enable healthcare and life sciences organizations to automate their processes, including incident management, change management, and problem management.